What should I do if my Smart Display E10 is exhibiting abnormal power consumption?

Modified on: Wed, 10 Dec, 2025 at 11:30 AM


  • Ensure that you charge the Smart Display E10 with the official charging cable and power adapter.

  • The Smart Display E10 performs optimally at an ambient temperature of 25°C/77°F. Ensure that the Smart Display E10 is not used in extremely cold or hot environments.

  • Frequent activation of the distance sensor leads to excessive power consumption; therefore, it is recommended to disable the Auto-Wake feature in Screen Settings or reduce the distance of the Auto-Wake feature.

  • Keeping the screen constantly on also leads to high power consumption; therefore, it is recommended to adjust the Screen Timeout duration in Screen Settings.

If you have any other questions about the Smart Display E10, please don't hesitate to contact us for further assistance.

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