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            Solution home eufy - Lighting eufy Lighting - Troubleshooting

            What should I do if the app says "Device is offline"?

            Modified on: Wed, 10 Dec, 2025 at 11:21 AM

            Applicable to:

            Permanent Outdoor Lights E22


            a. Make sure the device is in Wi-Fi/Bluetooth range.


            b. Verify that the Wi-Fi/Bluetooth connection is working.


            c. Try turning the power off and then on again.


            If you have any further questions regarding the Permanent Outdoor Light E22, please don't hesitate to reach out to us for assistance.

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