Why does my X9 Pro come with two power adapters?

Modified on: Fri, 14 Nov, 2025 at 3:17 PM


The X9 Pro is a versatile and efficient robot vacuum cleaner that is designed to meet the needs of different users. One of the reasons why the packaging of the X9 Pro includes two different adapters is to ensure that the product can be used in different regions and countries. 

If you purchase the X9 Pro in the US, UK, or CA region, your package includes two adapters(US plug and UK plug). It is specifically designed for users in regions with different configurations of electrical outlets. Overall, including two different adapters in the packaging of the X9 Pro is a thoughtful and practical feature that enhances the versatility and usability of the product.

If you need any further assistance, please contact us.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article